W138 terms and conditions, summarised

Account rules

• Age and location: you must be 18 or older and allowed by local law to gamble online.
• One account: one account per person. Several accounts linked to the same person, device, address or bank are treated as an organisational account and can be closed.
• Accurate details: your registered name must match your bank account. Withdrawals are only paid to that name.
• Security: you are responsible for your password. Bets placed with your login are treated as yours.
• Verification: W138 may ask for identity and bank documents before paying out, especially for first or large withdrawals.

Betting rules

• Bets are settled by each provider's own rules and records, including for disconnections during a round.
• Draws, voided or cancelled games and bets on both sides of the same outcome do not count towards rollover or rebates.
• Sportsbook selections priced below 1.50 decimal are excluded from promotions.
• Obvious errors in odds or payouts can be corrected or voided.

Bonus rules

• One welcome bonus per new account, used in one product.
• Deposit bonuses carry a rollover on deposit plus bonus. It counts only in the product where you bet first after claiming, and excluded games do not count.
• Withdrawing before the rollover is met can cancel the bonus and any winnings made with it.
• Many rewards are credited only when every game balance is below MYR 5.
• W138 can withdraw any offer from a player or from everyone at its discretion.

Offer-by-offer details are on the promotions page.

Payment rules

• Every deposit must be wagered at least once before withdrawal.
• Minimum withdrawal MYR 50; overnight quick withdrawals capped at MYR 2,500.
• Third-party deposits and UOB transfers (from 12 October 2026) can be refused.

See the deposit and withdrawal guide for the full limits.

Frequently asked questions